Frequently Asked Questions
Usage And Features
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I'm not sure where to start. Which products do I need?
I'm not sure where to start. Which products do I need?
Find the product that best matches your needs:
• Restore your hat's shape → Hat Shaper
• Clean your hat by hand → Hat Cleaning Kit
• Wash your hat in a machine → Hat Washing Cage
• Shape your brim → Brim Bender
• Store or display your hats → Acrylic Hat Rack, 9-Up Hat Rack, or 10-Up Hat Rack
• Protect your hats while traveling → Hat Travel Case
Why do my hats lose their shape over time?
Why do my hats lose their shape over time?
Regular wear, sweat, handling, travel, and improper storage can all cause hats to lose their original shape over time. If your hats become wrinkled, crushed, or misshapen, our Hat Shaper helps bring your hats back to their original shape and restore their structure.
Will your products work with my hats?
Will your products work with my hats?
Most of our products are designed to work with a wide variety of hat styles, including baseball caps, fitted hats, snapbacks, trucker hats, dad hats, and flat-brim hats. For the best results, check each product page for specific compatibility details.
What's the best way to store my hats?
What's the best way to store my hats?
The best storage method depends on your space and collection size. Our Acrylic Hat Rack is perfect for displaying hats on desks, dressers, and shelves, while our 9-Up Hat Rack and 10-Up Hat Rack provide convenient hanging storage. For travel or long-term protection, our Hat Travel Case helps keep hats organized and protected.
Shipping and Delivery
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Do you ship internationally?
Do you ship internationally?
No, but we plan to in the future!
When will I receive my order?
When will I receive my order?
5-8 days from the order being processed.
Returns and Warranty
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What is your return policy?
What is your return policy?
Hat Shaper can only be returned within 30 days of making the purchase. We do not accept returns if there is misuse, abuse, neglect, accidents, unauthorized modifications, normal wear and tear, acts of nature, or improper installation, maintenance, or storage.
Do your products come with a warranty?
Do your products come with a warranty?
Yes, we have a 90 day warranty on our products.